Union Insurance launches a user-friendly intelligent mobile application

The application offers a range of dynamic services in a convenient and accessible way

Union Insurance Company, a leading provider of innovative customer-focused insurance solutions to individuals and corporations in the region, has launched a new user-friendly mobile application that offers various dynamic services and functionalities at a touch of a button.

Entitled “Union Insurance” on Apple Store and Google Play, the new application is characterized by its practical, easy to navigate and attractive design, and acts as a digital gateway for existing and new customers to access the company’s services and products. It capitalises on Artificial Intelligent hence enhances customer engagement by offering personalized experience.

Abdul Muttaleb M. Al Jaedi, Managing Director and CEO of Union Insurance, said that the new application underlines the company’s vision to become digital and to disrupt the market with unparalleled offerings making it the first port of call for its customers and partners.

Anshul Srivastav, CIO, Union Insurance, said, “The launch of our mobile application is not just a significant landmark step towards realizing our omnichannel strategy but it also empowers customers with a new self -service platform which enhances their experience with Union Insurance.”

Union Insurance’s latest digital offering provides its customers with 22 different functionalities. Customers can get a quotation and securely buy new insurance policies as well as are guided in submitting claims and tracking their status. Health insurance policyholders can search the medical network for providers for better accessibility.

In 2018, Union Insurance seeks to enhance its competitiveness and acquire a majority share in the country's insurance market, which falls in line with the company’s strategy and objectives to provide insurance services that meet the highest international standards of customer care.

The company offers a wide range of insurance services, which includes General insurance, Life insurance, and Health insurance. The company is characterized by its competitive prices, diverse packages, and excellent customer service, as well as the ability for its customers to choose from a variety of optional benefits that suit their needs.